Reconciliation Notifications

After a Member completes a Survey, their response information is sent to the Buyer. The Buyer reviews the data and confirms the validity of each Respondents’ attempt. In the event an attempt is rejected by a Buyer, Toluna can notify a Partner of this rejection using automated Notifications. These Notifications are not mandatory, but can be very useful to Partners as they allow for a more timely management of reconciliations.


Request Details

Below are details on how Reconciliation Notifications are processed. If you are an existing Partner and would like to enable these Notifications, please contact your Toluna Representative.

HTTP Verb

  • POST

Route

  • Specified by the Partner; Toluna will configure accordingly.
  • A single, custom header will be used with Notifications, both of which are specified by the Partner; Toluna will configure accordingly.
Header Key Value Required?
ProvidedByPartner ProvidedByPartner Yes

Body Details

Name Type Description
SurveyId int Toluna’s unique identifier for a Survey
SurveyRef string Toluna’s Survey name
WaveId int Current iteration of the Survey. Studies related to one another can be sent in “waves” that the Member will experience as a unique Survey
QuotaId int Toluna’s unique identifier for a quota
UniqueCode string Unique Respondent Code used to register the Member by the Partner
IsAutoRouted bool Indicates whether the Member was auto-routed or not
OriginalSurveyId int SurveyID to which the Member was originally invited. Nullable
ReconciliationId int Toluna’s unique identifier used to indicate the reason for Reconciliation
Revenue int Amount paid to the Partner by Toluna for the initial Complete in 1/100 of the currency units (eg 100=100 cents or $1 USD). This amount will be deducted from a future invoice issued to Toluna by the Partner
OriginalCompleteDateTime string Date and time of initial Respondent completion. Format “YYYY-MM-DD HH:MM:SS” in UTC Time
ReconciliationDateTime string Date and time of reconciliation. Format “YYYY-MM-DD HH:MM:SS” in UTC Time

Data Format

  • The above body details will always be provided in JSON format.

Example Request Body

{
    "SurveyId": 123,
    "SurveyRef": "123560-US",
    "WaveId": 100,
    "QuotaId": 987654,
    "UniqueCode": "111abc",
    "IsAutoRouted": false,
    "OriginalSurveyId": null,
    "ReconciliationId": 90,
    "Revenue": 45,
    "OriginalCompleteDateTime": "2026-05-17T15:40:03.350Z",
    "ReconciliationDateTime": "2026-06-09T18:06:15.647Z"
}