ES API - Bad Request Response Codes

Result ResultCode Description
PANEL_DOES_NOT_EXIST 3 The requested “PanelGUID” could not be found
PANEL_NOT_ES_ENABLED 4 The requested panel is not enabled for External Sampling
SURVEY_DOES_NOT_EXIST 5 The Survey to which the Quota belongs no longer exists
SURVEY_NOT_FOR_RECONTACT 6 The Survey to which the Quota belongs is not enabled for Recontact
QUOTA_NOT_ES_ENABLED 8 The requested Quota is not enabled for External Sampling.
QUOTA_NOT_LIVE 9 The requested Quota is not live
NO_QUOTA_ID 10 The requested QuotaID could not be found. The Survey or Quota may no longer be active
NO_MEMBER_FOUND 12 The requested MemberCode could not be found
MEMBER_NOT_ROUTABLE 13 The requested MemberCode is not in a state eligible for routing to a Quota
MEMBER_BLOCKED 14 The requested MemberCode is currently blocked from taking Surveys. Contact your Toluna representative for details
SURVEY_NOT_ENABLED_FOR_IP_ES 15 The Survey to which the Quota belongs is not enabled for Integrated Panel External Sample use.
MEMBER_DOES_NOT_MATCH_QUOTA 16 The requested MemberCode does not match the requested QuotaID
NO_RECONTACT_GID 17 A request for a Recontact Invite could not be fulfilled due to missing information from the Survey’s sponsor
NO_PANEL_GUID 18 No panelGuid was provided with the request
NO_MEMBER_CODE 19 No memberCode was provided with the request
PANEL_INVALID_ES_REQUEST 20 The requested panel is not configured to ES-based invitations to Toluna Quotas
NON_QUOTA_DEMOGRAPHIC_REJECTION 21 The request to get an Invite is rejected due to non-quota demographic reasons. Examples: Prior participation in Quota, Device Type Mismatch, etc
MEMBER_NOT_ACTIVE 22 The member is not active in the Toluna system. This can be due to several reasons. Examples: Suspended User, BlockedForAbuse. Contact your Toluna representative for details
SURVEY_STUDY_TYPE_EXCLUDED 23 Panel has been configured to exclude any Survey containing the Study Type.
SURVEY_CUSTOMER_EXCLUDED 24 Panel has been configured to exclude any Survey hosted by the Customer
SURVEY_EXCLUDED 25 Partner is excluded from participation in this Surve
ACCOUNT_GROUP_SURVEY_TAKEN 26 The requested Member has already taken the survey, possibly from another account
INTERVALLIC_QUOTA_NOTAVAILBLE 27 Information about a rollover Quota is not currently available
QUOTA_FULL 28 Requested Quota is Ful
IP_EXTERNAL_RESPONDENTTYPE_FULL 29 The allotted completes for External Sample are full
EXCLUDED_SURVEY_TAKEN 30 Member has been excluded from the Survey. See Toluna representative for details
DEVICETYPE_NOT_SUPPORTED_FOR_SURVEY 31 The requested device types are not available for the Survey
SURVEY_LOI_MISMATCH 32 The requested LOI is higher than the Survey’s upper limit
IP_PROVIDER_COST_NOMATCH 33 Partner price is higher than the current limit on the Survey
SURVEY_VERIFICATION_LEVEL_FAILED 34 The Member’s verification score is lower than what the Survey requires
PREVIOUSLY_TERMINATED_SCREENER 35 The member has terminated on a TQS prescreener in a previous wave of a tracker survey
TECHNICAL_ERROR 36 A system error occurred, Toluna likely has captured details in its logs
UNABLE_TO_GET_GID 37 For a Recontact Survey, Toluna is unable to find the recontact member identifier
SURVEY_TAKEN 38 The member has already taken the requested Survey
MAX_DAILY_EXCEEDED 39 The member has exceeded the daily limit of Surveys
MAX_WEEKLY_EXCEEDED 40 The member has exceeded the weekly limit of Surveys
SUB_QUOTA_FULL 41 The subQuota for which the member would qualify has been filled
SURVEY_NOT_AVAILABLE_FOR_PARTNER 42 The partner is no longer eligible for this survey
MEMBER_GID_NOT_AVAILABLE 43 For a Recontact Survey, the Member has not participated in previous/original Survey
STARTS_THRESHOLD_ACHIEVED 45 Member rejected due to throttling further starts at this moment
SURVEY_COMPLETES_CAP_ACHIEVED 46 The survey has reached or exceeded the completes allotted for IP
SURVEY_IPPARTNER_COMPLETES_ALLOCATION_ACHIEVED 47 The partner has achieved their total alloted completes for this survey